1. Introduction
1.1 Agreement to Terms
Welcome to GigItDone.org ("GigItDone," "we," "our," or "us"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GigItDone regarding your access to and use of the website, platform, and related services (collectively, the "Platform"). By accessing or using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any provision, you must not use or access GigItDone.
1.2 Nature of the Platform
GigItDone.org is a digital marketplace that connects people seeking services ("Clients") with individuals or businesses offering such services ("Workers"). The Platform facilitates communication and connection between users but does not verify or guarantee the identity, qualifications, or background of any user. GigItDone is not a party to any agreements made between Clients and Workers, nor does it control or supervise any work performed or payments exchanged between them. Users engage with one another at their own risk.
1.3 Independent Contractors
All Workers using GigItDone are independent contractors and not employees, agents, or representatives of GigItDone. The Platform does not employ, endorse, or manage any Worker or guarantee the outcome of any services provided.
1.4 Updates to These Terms
GigItDone reserves the right to modify or update these Terms at any time. Any changes will take effect upon being posted on the Platform with a new "Last Updated" date. We may also notify users by email, text, or in-platform notifications. Continued use of the Platform after such changes constitutes acceptance of the revised Terms.
2. Account Registration and Eligibility
2.1 Account Creation
Users may browse the Platform freely without registering an account. However, to post, apply, or hire through GigItDone, you must create an account and provide accurate and up-to-date information. You agree to keep your login credentials secure and are responsible for all activity that occurs under your account. GigItDone is not liable for unauthorized account access resulting from your failure to maintain security.
2.2 Eligibility Requirements
To create an account or use GigItDone's services, you must be at least 18 years old and capable of entering into legally binding agreements. By using the Platform, you represent and warrant that you meet these eligibility requirements.
2.3 Business and Individual Accounts
Both individuals and businesses may use GigItDone. Account features, visibility, and pricing may vary depending on the type of plan selected. GigItDone may request additional information from businesses to verify legitimacy before activating or displaying listings.
2.4 Account Termination and Suspension
GigItDone reserves the right to suspend or terminate any account that violates these Terms, engages in fraudulent or illegal behavior, or otherwise disrupts the Platform's integrity. We may also remove listings or content at our discretion. Termination of your account does not entitle you to any refund or credit, except where required by law.
3. Subscription Plans and Payments
3.1 Subscription Options
GigItDone offers several subscription tiers for Workers, providing varying levels of visibility, listing features, and application limits. Each plan includes a certain number of credits, which are used each time a Worker applies to a posted job. Credits help prevent spam and ensure motivated applicants.
3.2 Billing and Renewal
Subscription payments are processed through third-party payment providers such as Stripe or PayPal. By subscribing, you authorize GigItDone and its payment processor to charge your selected payment method for recurring monthly fees until you cancel your plan. All subscriptions automatically renew each billing cycle unless canceled in advance.
3.3 Cancellation Policy
You may cancel your subscription at any time through your account settings. Upon cancellation, your plan terminates immediately; however, any remaining credits will remain valid until the end of the current billing cycle. GigItDone does not provide refunds for unused time or credits once a billing period has begun.
3.4 No Refunds
All subscription payments are final and nonrefundable, except where prohibited by law. Users are responsible for managing their subscription renewals and cancellations prior to the next billing date.
3.5 Payment Disputes
Because GigItDone does not process or oversee payments between Clients and Workers, we are not responsible for disputes, refunds, damages, or failed payments that occur between users. Any payment-related disagreements must be resolved directly between the involved parties.
4. Use of the Platform
4.1 Permitted Use
The Platform may be used only for lawful purposes and in accordance with these Terms. Users agree to comply with all applicable federal, state, and local laws and regulations when using GigItDone.
4.2 Prohibited Activities
Users must not:
- Post or request illegal, unsafe, or inappropriate services.
- Impersonate another person or misrepresent affiliation with any entity.
- Engage in harassment, spam, or discrimination.
- Circumvent subscription limits, manipulate ratings, or misuse messaging features.
- Upload harmful code, viruses, or automated bots that disrupt the Platform's function.
GigItDone may suspend or terminate accounts that engage in prohibited activities without prior notice.
4.3 Direct Communication
Depending on plan type, users may exchange direct contact information (such as phone numbers or social links) or communicate via the in-app messaging system. Users are responsible for their own safety and discretion when sharing personal information.
4.4 Reporting and Enforcement
Content that is illegal, fraudulent, misleading, or unrelated to the Platform's purpose may be reported by users or removed by GigItDone at our sole discretion. Repeated violations may result in account suspension or permanent removal.
5. User Content and Intellectual Property
5.1 Ownership of User Content
Users may upload or post materials such as job listings, service descriptions, photos, videos, portfolios, reviews, and profile information (collectively, "User Content"). While you retain ownership of the original materials you submit, you grant GigItDone.org a perpetual, worldwide, royalty-free, transferable license to use, host, display, distribute, modify, and reproduce such content for purposes related to operation, marketing, SEO visibility, and promotion of the Platform. This license survives termination of your account.
5.2 Platform Ownership
All intellectual-property rights in the Platform—including but not limited to its design, functionality, features, code, text, graphics, trademarks, and logos—are owned or licensed by GigItDone.org. You may not copy, modify, distribute, reverse-engineer, or otherwise exploit any part of the Platform except as expressly permitted by these Terms.
5.3 Visibility After Account Deletion
When a user deletes an account, related public listings may remain visible in search results or directories for a limited time due to caching, indexing, or SEO purposes. Portfolios, reviews, and other personal data will be deleted or anonymized as practical. GigItDone reserves the right to retain minimal data for legitimate business, recordkeeping, or legal reasons.
5.4 Third-Party Links and Portfolios
Users may include external links (for example, to Instagram, YouTube, or other portfolios) within the "Connect" or profile sections. GigItDone is not responsible for any content, data collection, or availability on those external websites. Accessing external links is entirely at your own risk.
6. Liability and Disclaimers
6.1 Platform "As-Is"
The GigItDone Platform is provided on an "as-is" and "as-available" basis. We make no warranties or representations of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, reliability, availability, or non-infringement. We do not guarantee that the Platform will always function without disruptions, delays, or errors.
6.2 Marketplace Disclaimer
GigItDone is a connection service only. We do not employ, endorse, or control Workers or Clients. We are not responsible for, and make no representations regarding, the quality, timing, legality, pricing, or safety of any services performed or received. All transactions, communications, and work performed are strictly between the involved users.
6.3 User Responsibility
You acknowledge that you are solely responsible for conducting any background checks, verifying identities, reviewing qualifications, and ensuring compliance with laws before hiring or performing services. GigItDone assumes no responsibility for verifying such information or for any damages arising from user interactions.
7. Limitation of Liability and Indemnification
7.1 Limitation of Liability
To the maximum extent permitted by law, GigItDone and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, goodwill, data, or other intangible losses arising out of or related to the use of the Platform.
If, notwithstanding the foregoing, GigItDone is found liable to you for any damages, such liability shall in no event exceed the total amount paid by you (if any) to GigItDone in the twelve (12) months preceding the event giving rise to the claim.
7.2 Indemnification
You agree to defend, indemnify, and hold harmless GigItDone, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from or related to (a) your use or misuse of the Platform; (b) your violation of these Terms; (c) your violation of any rights of another user or third party; or (d) your content or conduct.
8. Termination of Use
8.1 By the User
You may stop using the Platform or delete your account at any time through your profile settings. Deletion is permanent and may result in loss of stored information or listings.
8.2 By GigItDone
GigItDone reserves the right to suspend or terminate any account or access to the Platform at any time and for any reason, including violation of these Terms, illegal conduct, or harm to other users or the reputation of the Platform.
8.3 Effect of Termination
Upon termination, all rights granted to you under these Terms will immediately cease. Any provisions that, by their nature, should survive termination (including ownership, warranty disclaimers, and limitation of liability) will remain in effect.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms and any disputes arising from or relating to your use of the Platform shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict-of-law principles.
9.2 Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Platform shall first be attempted to be resolved informally by contacting support@gigitdone.org.
If unresolved, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall take place in Michigan unless both parties agree otherwise. The arbitration award shall be final and binding. Each party shall bear its own costs unless otherwise determined by the arbitrator.
9.3 Small-Claims and Injunctive Relief
Nothing in this section prevents either party from seeking resolution in small-claims court or requesting injunctive or equitable relief for violations of intellectual-property rights or unauthorized use of the Platform.
10. Miscellaneous Provisions
10.1 Entire Agreement
These Terms constitute the entire agreement between you and GigItDone concerning your use of the Platform and supersede all prior agreements or understandings, whether written or oral.
10.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
10.3 Waiver
Failure by GigItDone to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision in any instance.
10.4 Assignment
You may not assign or transfer these Terms or any rights or obligations herein without prior written consent from GigItDone. We may assign our rights or obligations under these Terms at any time without notice.
10.5 Notices
Notices required or permitted under these Terms may be sent by email to support@gigitdone.org or through any other method of communication we provide on the Platform.
Last Updated: October 19, 2025